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Providing Optimal Care When Providers and Patients Do Not Share the Same Language

October 12, 2022 at 12:00 pm - 1:00 pm

Clinical Ethics Grand Rounds
This event is part of the Ethical Issues in Language & Culture Lecture Series.

Dr. Hsieh has been involved in research on bilingual health communication for over a decade. She has conducted ethnographic studies, in-depth interviews, focus groups, surveys, and multi-phase studies that examine the interactions between providers and patients who do not share the same language.

The three aspects that she has investigated are (a) the discrepancies between the beliefs and the practice of medical interpreters, (b) interpreters’ influences on the quality of health care services, and (c) interpreters’ mediation of conversational partners’ identities and communicative goals. She also has received funding from the National Institutes of Health to further expand her Bilingual Health Communication model, exploring providers’ expectations and needs for medical interpreters.

This is a hybrid event.

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Bondurant Hall, Room G100
321 S Columbia St
Chapel Hill, NC 27516 United States
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